Known Issues
Last updated
Last updated
The following list contains known issues that have not yet been fixed
Saving a project may not possible with Premiere Version 15.2 if the project has been opened via Helmut4. Please avoid using this version and instead use the latest version, 15.4.
We are aware of an issue where the invisible Adobe Media Encoder (de.moovit.AME_WS) may not be correctly installed on MacOS using Helmut4 client versions >4.2.0.18.
Wildcard Condition + Match Multiple Patterns Condition: False matching behavior for negated conditions (e.g. CONTAINS_NOT) in combination with multiple patterns to match against
Creating a project without attaching any metadata may corrupt the project in the database. If this occurs, there will no longer be an option to open the project using Helmutfx
Indexing via server - Failed indexing of huge projects (unzip process) can cause a corrupted file when container dies