Helmut4 Client
How to start the client on Windows, Mac and Linux
The client can be launched by simply launching the client application on Windows or Mac.
It does make sense to set the client as a startup item so that one launches every time a user logs in to the machine.
On Windows the easiest attempt for this would be to copy the desktop shortcut reference to the client (*.lnk) in the global autostart folder
How to check if the client is connected
Helmut4 connects to the server via an application on the workstation. This application has only the possibility of being executed or closed again and does not provide any further functions. It has no graphical interface and appears as a Menu Bar icon on Mac and a Task Bar icon on Window
The Connect Client handles the communication with the server. The connector in turn is addressed by the Web UI. As soon as a user logs on to the web interface, the client connector connects to the server and shows the username and the server the user is logged into. This leads to a license being counted. The status “Connected” is attached to the Streams trigger: Connected
If a user logs on to the web interface without the client connector running, it is not possible to access projects. To ensure that an administrator can configure the system via the web interface, all menu items required for the administrator are displayed, even without a connection via the connector. No license is used here.
Clicking logs or command L (MAC) opens the location of the client's log files.
Via the web interface the Connect Client for Windows and MAC can be downloaded. The installer includes the Connect Client, as well as the Premiere Pro and After Effects panel extension. Both will be installed automatically. After successful installation the panel can be opened via Windows -> Extension -> Helmut within Premiere Pro and After Effects.
In addition to the Helmut4 panel for Premiere and After Effects, 2 hidden panels are also installed. One for Premiere and one for AME. Both start automatically and enable communication between streams and the respective applications.
How to download client?
Check the installtion guide for further information: Helmut4 Client
Last updated
